Reminders

Policies. Etiquette. FAQ.

Policies

Timelines

We value punctuality and respect everyone’s time. Classes begin and end as scheduled.

Please arrive 5–10 minutes early to allow time to settle in
Late entry is not permitted; 5-minute grace exceptions may be made case by case
If no front desk staff is present, doors will lock at class start time to ensure safety and protect belongings

Class Cancellations

Please cancel if you cannot attend so others may join from the waitlist.

Late Cancellation (within 12 hours):

Unlimited Members: $10 fee
Drop-ins & Class Packs: Non-refundable

No Shows

All no-shows are non-refundable and incur a $10 no-show fee.

Workshops & Events

A 72-hour email notice is required for workshop cancellations
Late cancellations are non-refundable unless your spot is filled
Absence from workshops, events, or retreats is non-refundable
If an event is canceled by the studio, you will receive a full refund or credit

Email cancellation requests to: samastudionc@gmail.com

Private Instruction

Cancellations made within 24 hours of a private session will be charged in full.

Memberships & Class Passes

All memberships and class passes are non-refundable once processed
Non-transferable, non-shareable, and non-extendable
Freezes are available for a $20 administrative fee

Gift Cards

Gift cards are non-refundable and non-returnable.
If purchased for a specific pass, they may not be redeemed as cash.

Teacher Training & Continuing Education

Please inquire directly for detailed policies.

Cell Phones & Devices

To support a distraction-free environment:

Cell phones and smart watches are not permitted in the practice space
Please silence devices and store them in a cubby or your car
We invite you to unplug and connect inward during your practice

Illness

If you are feeling unwell or recovering from illness, please stay home until fully well.
To protect our community, staff and students alike are asked to practice care and consideration.

FAQ

What should I wear?
A: Comfortable, light and non-restrictive clothing.

What should I bring to class?

Typically a water bottle, a small towel and a yoga mat. We do have mats available for rent or you can also purchase your own at the studio.

When should I arrive?
A: If you are new please arrive at least 15 minutes prior to your class, giving you time to sign in, enjoy a quick tour, ask questions and enjoy a few moments to relax before class begins.

Can I book online?
A: Yes and we encourage you to do so. This saves time and helps enhance your arrival experience. You can book into any of our classes or courses, and purchase the right pass for you here:
BOOK ONLINE

How can I prepare for the class?
A: Yoga should be practiced on an empty stomach so we recommend not eating for at least 2 hours prior to your class. Also aim to drink plenty of water so you’re fully hydrated for your practice.

This is my first yoga class ever what do I do?
If it’s your first time you’ll just need to fill out a brief form letting us know about any health updates or injuries we need to be aware of so that we can better assist guiding you through your practice.

Reminders

ETHICAL PRACTICES

Please arrive 5-10 minutes before the start time of class.
Please leave your personal belongings in your designated space. No cell phones or bags in the studio.
Please remove shoes, flip-flops and socks before entering the studio.
Please enter the practice space quietly – many people come to class a few minutes early to de-stress from the day and prepare for practice.
Wear light, comfortable, non-restricting clothing.
Avoid wearing fragrances, lotions and aftershaves to class as many people have allergies and breathing is a big focus in classes.
Be sure to be well hydrated before coming to class. Bring a water bottle but drink sparingly throughout the class.
Try not to eat anything for at least an hour to two hours before class and avoid anything overly filling or heavy.
Please do not leave class early unless it is an emergency. This helps prevent disrupting the experience for other students. If you do have to leave early, please let your instructor know before class begins.
Please inform your instructor of any medical conditions or injuries that you may have if you are comfortable doing so. Examples include high blood pressure, herniated disk, joint/muscle injuries, etc. This information will help you receive proper modifications that will make practice safer and more enjoyable.